Service Flow

　Contact

Please feel free to contact us by phone, Fax or inquiry form (E-mail). Our staff will respond to your inquiry. About an urgent matter, please make a phone call to us as follow.

《Head Office》TEL: +81-75-417-0100 FAX: +81-75-417-0200

Business Day: Monday to Friday 　　Business Hour: Japan Time 9:00-18:00

　Response / collecting Customer feedback.

We will respond to your inquiry as soon as possible. In order to meet certain requirement, we may contact you for further details.

　Propose a system and Quote (Free)

We will provide cost appropriate quotations after initial research (specification, delivery time, cost etc.) .

　Order

Once the proposal is agreed upon, the customer can make an official order and sign the terms of agreement.

　System development or customize

Our staff begins developing and customizing the systems per customer’s specification.

　Delivery

After intense scrutiny and testing, we deliver the system on a suitable date. Our service engineer will setup the system and explain operations at the site.

　Operation/Support/Maintenance

Customers are encouraged to contact us for operational support and maintenance. Our staff will provide support by phone or remote system access. Our staff can visit the operation site if required.

About us

About us
Core competence
Service Flow